Documentation Users and your account
Accept an invitation
Open the invitation link, sign in or sign up with the email it was sent to, and accept or decline. Or join a workspace that lets people add themselves.
When someone invites you to a workspace, Sterodata emails you a link, or they send you the link themselves. The invitation is for the email address it was sent to, and it lasts 14 days.
Accept it
- Open the link. The page says who invited you and to which workspace.
- If you are not signed in, choose Sign in as and your email. No account yet? On the sign-in page choose Sign up and use the email the invitation was sent to (see Sign up and sign in). Either way you come back to the invitation.
- Choose Accept invitation. You are in the workspace, with the roles the invitation gives.
Choose Decline instead if you do not want to join.
If the page says something else
| The page says | What to do |
|---|---|
| This invitation is for one address, and you are signed in as another | Choose Sign in as with the invited email. It signs you out and back in with that account. |
| This invitation has expired | Ask whoever sent it for a new one. They can resend it from Pending in Settings. |
| This invitation was withdrawn | An administrator cancelled it. Ask them for a new one if you still need access. |
| This invitation was declined | Ask for a new one if you declined it by mistake. |
| This invitation link does not work | Check that you opened the whole link from the email, or ask for a new one. |
| You have already accepted this | Choose Go to workspace. |
Join without an invitation
Some workspaces let anyone with a Sterodata account add themselves. Open the workspace's join address, such as app.sterodata.com/your-key/join, sign in if asked, and choose Join workspace. You join as a regular member; an administrator can change what you can see and do afterwards.
If the page says This workspace is invitation only, ask someone in it to invite you by email. A workspace's administrators turn this on or off with Allow self-join (see Guest access, self-join and assistants).
Last updated 29 October 2026